Switch Users Report Problem With Error 2123-1502 Following System Update Issues

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Switch & Lite

Switch & Lite© Nintendo Life

Earlier this week there was the unremarkable occasion of Nintendo releasing a Switch firmware update that offered “general system stability improvements to enhance the user’s experience”. Then, in what seemed to be a first, problems arose and Nintendo paused the roll-out, eventually restarting distribution a couple of days later.

The problems of the original roll-out were stated by Nintendo to relate to connectivity issues and issues when adding new microSD cards. However, some users are still having issues on version 12.0.3 despite Nintendo’s updated roll-out, with error 2123-1502 coming up as attempts to download games or updates fail.

We noticed a surprising number of users in the forum thread on this very website, and there are some struggling to download games today. There’s also a lengthy Reddit thread full of Switch owners with the issue and sharing potential fixes.

For those having notable and ongoing issues it’s certainly worth contacting Nintendo Customer Services for assistance, while some are being pointed to this page for a process to try. Some are also reporting that when a download fails to process they simply keep selecting ‘retry download’ and it eventually works.

It should be noted that this seems to be affecting an unlucky minority, but it’s not an ideal look for Nintendo – which has typically been very reliable with its firmware updates over the years.

Have you encountered this issue since Nintendo rolled out the fixed firmware update? Let us know in the comments.

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